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Hospitality Management Assistant

Enjoy a work-life balance
while we work behind the scenes

The most important idea is that admin tasks can take away time from running and growing a business, leading to a lack of focus on customer service and order management.

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Now, imagine having a skilled, competent virtual assistant by your side, working behind the scenes to handle inventory tracking, reservations, record-keeping, communicating with suppliers, preparing documents to keep you compliant with safety protocols, and even providing excellent customer service to every single one of your customers.

You’ll have all the time to do the things you love! You’ll never have to suffer from stress and burnouts. Take back control of your time to scale your business, plan your next business strategies, and expand your reach. You can even take days off any time you want while never having to worry about your business operations and customer feedback, achieving that work-life balance that your competitors could never have thought possible.

I need a Hospitality Management Assistant

What does a Hospitality Management Assistant do

Koruna Assist will train and onboard our virtual assistants so they’ll be molded as experts before working with you. After a 4-week intensive training, you’ll have a virtual assistant that could efficiently do all your admin tasks, so you could keep your business on track while having all the time to do the things you love.
Having worked with 100+ business owners we will work with you to identify the tasks that you need most help with and outsource them to our admin assistants. They will be trained according to what you need help with, including tasks like:
  • Coordinate staff schedules and manage payroll
  • Monitor inventory levels and manage supplies to prevent shortages and overstock
  • Pricing Adjustments and Information Dissemination
  • Process orders and manage reservations efficiently
  • Provide exceptional customer service
  • Oversee social media platforms to engage audiences and promote the brand
  • Keep accurate records and manage databases for easy access and retrieval
  • Follow up with clients and negotiate terms
  • Event Planning and Coordination
  • Vendor and Supplier Relations
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Grow a  profitable hospitality business with the support of KA

Increased Efficiency

A Hospitality Management assistant can streamline your workflows by taking care of repetitive admin tasks such as order management keeping in touch with your staff or suppliers, so you could do more by doing less.

Work-life balance

You’ll finally have all the time you need to plan your next vacation, pursue a new hobby, or simply come to work while focusing on the things that truly matter in your business.

Focus on Core Competencies

With a competent and trained Hospitality Management Assistant by your side, you’ll have more time to dedicate to client satisfaction, strategic planning, or thinking of new ways to optimise your workflows.

Business growth

The most important idea is to use the time you have in control to capitalise on emerging trends, do competitor research, improve marketing, and focus on business growth.

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What our Client's Say

I have engaged Petra to help take my business to the next level. Her ability to provide solutions and optimise my workflow has been fantastic. She is patient and very understanding and I can feel that she genuinely cares. You would be silly not to speak to Petra and the team at Koruna Assist. Would Recommend 10/10!!

- Jake Taylor

Petra and her team are highly knowledgable in helping you with offshore staff members. Her workaround process mapping is second to none and could be implemented for local teams as well. Her staff are warm and friendly and came to me highly recommended.
I would inturn do the same

- Kevin Smith

The proof in the results... Some of our clients have grown a team of over 10 VAs.

  • Increase client base by 61%
  • Spend more time with their family
  • Travel the world without sacrificing their business growth
  • Keep the business running even though they have been battling sickness
  • Grow their business and beat the feeling of ‘churning water and not getting anywhere’
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Frequently Asked Questions

The answer is YES! Our Hospitaliy Management Assistants will be trained in inventory and supply management, handling orders and reservation, depending on what you are looking to outsource. We usually hire assistants with a background in your field, so you won’t have to deal with a complete newbie and can count on high-quality work once their training period is over.

Our virtual assistants will go through a 4-week training period so they can specialize in the tasks you need help with. During this period, we’ll keep in touch with you to identify the most time-consuming tasks you need to take off your plate and outsource these to our team of Koruna experts so you can reclaim the time to do what you love.

For business owners juggling multiple tasks at once, our trained hospitality management assistants will do your low-value tasks so you can finally focus on revenue-generating activities without the headaches of admin work. A skilled hospitality management assistant can help with a variety of admin tasks, including maintaining client database, inbox management, handling product enquiry and research, and maintain client communications.

If you have a big team with lots of sensitive information at risk, having a traditional, office-based setup is still a good choice. But if you’re a startup business owner that lacks time for everything, here are the top three reasons why a virtual setup would be perfect for your business:

  • We do the training: You won’t have to waste time hiring and onboarding a complete newbie. We will train your VA with everything they need so your could work 3-4 days a week and still run your business smoothly.
  • We handle staffing: If you hire a personal assistant, would you still have enough time to manage them? With Koruna Assist, you’ll never have to worry about their payroll, performance, and loyalty – we ensure that our top-notch VAs are happy, satisfied VAs who knows how to do the job efficiently. And if they needed to leave, we have a smooth replacement process so you’ll never be left without a VA.
  • You’ll have a full-time assistant for less: Leasing an office space and hiring an in-person assistant can hurt your budget with all the benefits you have to cover. But with a virtual assistant, you can cut down on labor and operational costs all while getting a higher quality work.

A Hospitality Management Assistant optimises and speeds up your workflow by handling your day-to-day, low-value tasks, so you can achieve a work-life balance while securing your career and business growth. A Hospitality Management VA is responsible for:

  • Staff scheduling and payroll management
  • Inventory tracking and supplier liaison
  • Managing orders and reservations
  • Customer service
  • Conducting marketing or product research
  • Managing online or social media presence
  • Preparing financial reports
  • Staff onboarding
  • Other tasks as agreed by the parties

How We Work With You

Reach Out

Reach out to us through email, our website’s contact form, or a phone call and we’ll respond to you within 24-48 hours. Don’t hesitate, let’s connect!
We always start with a personal conversation to really understand how we can best support you. This allows us to tailor a solution that’s just for you, and to provide you with all the information you need. Let’s talk!

Discovery Meeting

Job Description

Tell us exactly what you’re after! We’ll work together to capture all the essential qualifications, skills, and competencies you need in your next superstar assistant. With this info, we can help you craft a job description that gets responses from the best candidates.
Our commitment is to find you the ideal virtual assistant for your needs, ensuring that we source, screen and prepare the perfect candidates for you to review.

Recruitment

Pick the Perfect VA

Now it’s time to meet and interview the selected candidates via video call! This is your chance to find the best fit for your business needs. Take this opportunity to get up close and personal with the candidates.

Once you’ve selected your VA, we’ll dive into the onboarding process and ensure they receive 4 weeks of thorough training – this way they’ll be fully prepared to start working with you.

Onboarding and Training

Ongoing Support

We’ll be right there with you every step of the way to make sure the transition is as smooth as possible. Don’t worry, we’ll always be here with ongoing support to make sure everything is just right for you.

1

Reach Out

Reach out to us through email, our website’s contact form, or a phone call and we’ll respond to you within 24-48 hours. Don’t hesitate, let’s connect!
2

Discovery Meeting

We always start with a personal conversation to really understand how we can best support you. This allows us to tailor a solution that’s just for you, and to provide you with all the information you need. Let’s talk!
3

Job Description

Tell us exactly what you’re after! We’ll work together to capture all the essential qualifications, skills, and competencies you need in your next superstar assistant. With this info, we can help you craft a job description that gets responses from the best candidates.
4

Recruitment

Our commitment is to find you the ideal virtual assistant for your needs, ensuring that we source, screen and prepare the perfect candidates for you to review.
5

Pick the Perfect VA

Now it’s time to meet and interview the selected candidates via video call! This is your chance to find the best fit for your business needs. Take this opportunity to get up close and personal with the candidates.

6

Onboarding and Training

We’ll be right there with you every step of the way to make sure the transition is as smooth as possible. Don’t worry, we’ll always be here with ongoing support to make sure everything is just right for you.

7

Ongoing Support

We’ll be right there with you every step of the way to make sure the transition is as smooth as possible. Don’t worry, we’ll always be here with ongoing support to make sure everything is just right for you.

Reach Out

1
Reach out to us through email, our website’s contact form, or a phone call and we’ll respond to you within 24-48 hours. Don’t hesitate, let’s connect!

We always start with a personal conversation to really understand how we can best support you. This allows us to tailor a solution that’s just for you, and to provide you with all the information you need. Let’s talk!

2

Discovery Meeting

Job Description

3

Tell us exactly what you’re after! We’ll work together to capture all the essential qualifications, skills, and competencies you need in your next superstar assistant. With this info, we can help you craft a job description that gets responses from the best candidates.

Our commitment is to find you the ideal virtual assistant for your needs, ensuring that we source, screen and prepare the perfect candidates for you to review.

4

Recruitment

Pick the Perfect VA

5
Now it’s time to meet and interview the selected candidates via video call! This is your chance to find the best fit for your business needs. Take this opportunity to get up close and personal with the candidates.
Once you’ve selected your VA, we’ll dive into the onboarding process and ensure they receive 4 weeks of thorough training – this way they’ll be fully prepared to start working with you.
6

Onboarding and Training

Ongoing Support

7
We’ll be right there with you every step of the way to make sure the transition is as smooth as possible. Don’t worry, we’ll always be here with ongoing support to make sure everything is just right for you.

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