Zyra is thorough and understands the importance of cross checking information, data, policies and procedures along with identifying and meeting important deadlines. Zyra has shown that she fully understands the importance of excellent customer service which is evidenced via the rapport she builds with clients and the direct compliments she receives. Zyra is slowly developing confidence in her own ability to deal with situations that are outside the scope of her usual day to day tasks, which includes assessing the matter at hand and thinking of solutions without compromising the integrity of the business.
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